The parts we source, and what each condition means
The same part often comes as genuine, OE-supplier, aftermarket brand or used, with very different prices and warranties. Every option on our quotes says which one it is. This page explains what each one means, and what we check for each type of part.
Four conditions
Listed from most to least expensive. Which ones are available depends on the part and on what suppliers have.
Genuine
฿฿฿฿New parts with the Mercedes-Benz or BMW logo, from the car brand's own supply chain.
Good forCars still under warranty, or owners who want genuine parts only.
OE-supplier
฿฿฿฿New parts made by the same factory that supplies Mercedes-Benz and BMW, without the car brand's logo. Many headlights, for example, are made by Hella or Valeo. Quality is close to genuine.
Good forGenuine-level quality for a little less money.
Aftermarket brand
฿฿฿฿New parts from brands that do not supply the car makers, built to the original specification. Quality depends on the brand, so we name the brand on the quote.
Good forOlder cars, or tighter budgets.
Used
฿฿฿฿Genuine parts taken from another car. The quote describes how the part looks and whether it works.
Good forWhen a new part is discontinued, too expensive, or would take too long.
What we check for each type of part
These parts come in many versions that look alike. As well as matching the part number to your VIN, we look at the points below.
Headlights
Halogen, xenon, LED and multibeam LED headlights are not interchangeable, and right-hand-drive headlights dip the low beam to the other side.
Tail lights
Tail lights from before and after a facelift often have a different shape and a different plug.
Side mirrors
The left and right mirror glass are different. Heating, power folding, auto-dimming and blind-spot warning also vary by equipment.
Cameras
Reversing, surround-view and front cameras each come in several versions, and must match the system version in the car.
Radar sensors
The sensor must match the car's driver-assistance equipment. After fitting, it usually needs calibrating on the car.
Centre displays
Size, connector and software version all have to match the head unit in the car.
Electronic modules
Many modules need programming or coding after fitting before they work with the car.
Send these for the fastest quote
A photo of the VIN
At the bottom of the windscreen, on the door frame, or in the registration book.
A photo of the label on the old part
Most parts carry a label with the part number. A clear photo is enough.
Photos of the whole part
One of the front, one of the back, and one of the plug.
Which position
Left or right, front or rear.
Missing something? Send what you have. We will ask on LINE for anything else we need.
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